Getting an error while creating a Consumer record in csm_consumer table.

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‎01-17-2024 07:20 PM
Hi All,
I am trying to create a consumer record in csm_consumer table but unable to do so as I am encountering following error while submitting the record. Anyone knows how to fix this?
***********************************************************************************************************
onSubmit script error: TypeError: Cannot read properties of null (reading 'getElementsByTagName'):
function onSubmit() {
var types =[];
$$(".location_types_class").each(function(el){
if (el.checked){
types.push(el.value);
}
});
var gr = new GlideRecord('cmn_location');
gr.addQuery('consumer',g_form.getUniqueValue());
gr.addQuery('primary','true');
gr.query();
if(gr.next()){
gr.setValue('type',types);
gr.update();
}else{
var changed = g_form.getValue('street') || g_form.getValue('city') || g_form.getValue('state') || g_form.getValue('zip') || g_form.getValue('country');
if(changed){
gr.initialize();
var name = g_form.getValue('street');
if (g_form.getValue('city'))
name += "," + g_form.getValue('city');
if (g_form.getValue('state'))
name += "," + g_form.getValue('state');
gr.setValue('name',name);
gr.setValue('primary','true');
gr.setValue('street',g_form.getValue('street'));
gr.setValue('city',g_form.getValue('city'));
gr.setValue('state',g_form.getValue('state'));
gr.setValue('zip',g_form.getValue('zip'));
gr.setValue('country',g_form.getValue('country'));
gr.setValue('consumer',g_form.getUniqueValue());
gr.setValue('type',types);
gr.insert();
}
}
}
***********************************************************************************************************
Any help is appreciated.
Thanks & Regards,
Gulzar Manuja

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‎01-18-2024 03:57 PM
Hi @subhadipkarma ,
Thanks for your response.
This is the error message I am getting when I am trying to save the consumer record after filling in some information like First Name, Last name:
I checked the code in the error message and it is pointing me to 'Set type values' client script on Consumer table. Hope this helps. Thanks.