Getting data with format preserving from HTML field in serivce portal?

[dvp]

Hello all,

I was wondering if there is way to preserve the format in HTML field and display it in service portal page

Thanks for your help!!!

[nasrin786]

Hi Dvp

Please go through these links: (It will helpful to you)

https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/build/service-portal/concept/c_...

https://community.servicenow.com/community/develop/blog/2016/10/04/service-portal-getting-familiar-w...

Thanks&Regards,

Nasrin Syed

                                                                                                                                                              Hit Like/Helpful/Correct, if applicable.

[sarikavaladri]

Hi,

Yes try this once and let me know how it works,

HTML template

1.   <div>  
2.   Data from catalog variable:  
3.   <h1>{{ c.data.message }}</h1>  
4.   </div>  

Client Script Controller

1. function($scope) {  
2.         var c = this;  
3.  
4.         //Watch for changes in the name variable  
5.         $scope.$watch(function () {  
6.                   return $scope.page.g_form.getValue('name');  
7.         }, function (value) {  
8.         //Update local data object with data from variable  
9.         c.data.message = value ? 'Content of name variable: ' + value : '';  
10. });  
11. }

Thanks and Regards,

Sarika V

Please mark Correct or Helpful or Hit Like

[dvp]

Let me give you more details about what I'm trying to achieve.

Here is the field on the knowledge form with type as HTML

When i tried to pass on the data from server to View using data object I'm getting this

The HTML view is not at all in a readable format because of all the tags

So i was wondering if there is a way to preserve format that is on the kb form.

Thanks

[salu]

Hello,

Please check this one.

Implementing HTML in Comments - ServiceNow Wiki