Getting error in Change Request Flow Designer

SayanG838505890
Tera Contributor

4 hours ago

Hello Team,

Recently we are facing a Flow Designer Error for Change Management Module.
The error is "Value of field record is not a GlideRecord"
In the Flow Designer we are just updating the Approval Field to Approved, but it is failing.
Please find the below screenshot.

SayanG838505890_0-1767372910630.png

 

Note: The Same Flow is working for the Lower Environment

What action need to take to fix the issue?

Best Regards,

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k_lutz
Giga Sage

54m ago

Hi @SayanG838505890 ,

Its hard to know without seeing the full data pill, but the issue seems to be saying that you are not passing in the expected value to find the change request. I would confirm that it is expecting the trigger object. It is not working on the document ID entry...so make sure it is being provided what is expected. It is possible that this was tweaked in non-prod and maybe not captured in the update set...so make sure that data pill is the one needed. If not that, make sure it is getting the most recent record in the flow if any other updates were done to it. I've had issues with flow where I had to look up the record again to make sure it is "found"...but again...start with comparing that full data pill entry.

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