Getting issue with REST API Integration

skazeez0319
Giga Contributor

HI Team, 

I am getting an issue populating the an error like:

{"error":{"message":"User is not authenticated","detail":"Required to provide Auth information"},"status":"failure"}

I have provided the the auth with current credentials only still I am getting issue here, can Some one address this issue?

I am  trying to integrate with UI:
I am writing code like this:
URL:  http://dev339837.service-now.com/api/now/table/incident

const FetchingDeatils =async () => {
  try {
    const res = await fetch(url, {
      method: 'GET',
      headers: {
        'Accept': "application/json",
        'Authorization': "Basic YWRtaW46QXplZXpAMzE5"
      }
    });
    const text = await res.text();
    console.log("Getting the Job : " ,text);
  } catch (err) {
    console.error('Request failed:', err);
  }
 }



It's help full some once can address this issue here.

Thanks,
Azeez.



  

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@skazeez0319 

credentials are correct?

-> use https and not http

-> if your API user is for integration and SSO is enabled in your instance ensure this checkbox is true so that SSO is bypassed

AnkurBawiskar_0-1765296219827.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader