Getting [object Object] from script include

[Colleen1]

I am calling a script include from my onChange Catalog Client Script and it is returning [object Object].  I need to bring back 3 items of information from the script include to populate my catalog form.  I tried following the logic in this post

https://www.servicenow.com/community/developer-forum/how-to-retrieve-multiple-values-from-a-script-i...  but still I am getting the data to return. When I write the values to the log, information is populating the values but not sending it back?  Any help would be greatly appreciated. 

OnChange script:

function onChange(control, oldValue, newValue, isLoading) {

   if (isLoading || newValue == '') {

      return;

   }

    var cve_no =  g_form.getValue('primary_cve_or_cwe_number');

    alert( "cve_no " + cve_no );

    var ga = new GlideAjax('FindVulInfo');

    ga.addParam('sysparm_name','getVulData');

    ga.addParam('sys_parm_cve',cve_no);

    ga.getXML(getData);

function getData(response){

        // parse the answer to an object

    var answer = JSON.parse(response.responseXML.documentElement.getAttribute('answer'));

    // check if answer has been set correctcly

    alert( " answer " + answer);

    if (typeof answer != 'undefined') {

        if(answer.isValid == -1){

            alert( " cat clie score " + score);

            g_form.setValue('primary_on_cisa_exploited_list_yes_no',answer.exploit);  

            g_form.setValue('primary_cve_or_cwe_score',answer.score);

            g_form.setValue('primary_criticality_level',answer.criticality);

        }

    }

}

}

Script Include:

var FindVulInfo = Class.create();

FindVulInfo.prototype = Object.extendsObject(AbstractAjaxProcessor, {

getVulData: function(sys_id){

         var CVESysId = this.getParameter('sys_parm_cve') ? this.getParameter('sys_parm_cve') : sys_id; // check what type of parameter was used, by GlideAjax on as an argument.

        gs.log( " scr inc " + CVESysId);

        var cve = {}; // object that will be filled in

        var grCVE = new GlideRecord('sn_vul_nvd_entry');

        grCVE.get(CVESysId);

        gs.log( " scr inc after " + CVESysId + "exploit" + grCVE.exploit);

        var critical_value = '';

        // add multiple information to single object

        cve.exploit = grCVE.getDisplayValue('exploit');

        cve.score = grCVE.getDisplayValue('v3_base_score');

        var criticality = grCVE.getDisplayValue('normalized_severity');

        gs.log( " criticality " + criticality + " exploit " + cve.exploit + " score " + cve.score );

        if (criticality == '1 - Critical')

        {

             critical_value = 'Critical';

        }

        else if (criticality == '2 - High') {

             critical_value = 'High';

        }

        else if (criticality == '3 - Medium') {

            critical_value = 'Medium';

        }

        else if (criticality == '4 - Low') {

            critical_value = 'Low';

        }

        else if (criticality == '5 - None') {

            critical_value = 'None';

        }

        gs.log( " after critical_value " + critical_value + " exploit " + cve.exploit + " score " + cve.score );

        //cve.criticality = critical_value.toString();

        gs.log( " cve " + cve );

        // return JSON string of the object

        return JSON.stringify(cve);

    },

    type: 'FindVulInfo'

});

[Dibyaratnam · Accepted solution]

Where exactly are you getting this object object, are the field values getting set with the code you have written? 

1 - Once do alert( " answer " + JSON.stringify(answer));

2- alert( " cat clie score " + score); --- this will not work, answer.score will work.

3- Also, in Script Include,make this change. for this var criticality = grCVE.getDisplayValue('normalized_severity'); => cve.criticality = grCVE.getDisplayValue('normalized_severity');

[Dibyaratnam · Accepted solution]

Where exactly are you getting this object object, are the field values getting set with the code you have written? 

1 - Once do alert( " answer " + JSON.stringify(answer));

2- alert( " cat clie score " + score); --- this will not work, answer.score will work.

3- Also, in Script Include,make this change. for this var criticality = grCVE.getDisplayValue('normalized_severity'); => cve.criticality = grCVE.getDisplayValue('normalized_severity');

[Anil Lande · Accepted solution]

Hi,

Update your  function "getData" in client script like below:

function getData(response){
      
     var answer = response.responseXML.documentElement.getAttribute('answer');
    // check if answer has been set correctcly
    alert( " answer : " + answer);
  // parse the answer to an object
    answer = JSON.parse(answer);
    
    if (typeof answer != 'undefined') {
        if(answer.isValid == -1){
            alert( " cat clie score " + score);
            g_form.setValue('primary_on_cisa_exploited_list_yes_no',answer.exploit);  
            g_form.setValue('primary_cve_or_cwe_score',answer.score);
            g_form.setValue('primary_criticality_level',answer.criticality);
        }
       
    }
}

[Colleen1]

These both helped me and it works now!!! Thank you both!!!