Getting started with API

[thedavegray]

Hi all, 

Have a few questions on getting started with the SN API and I wondered if this is the best place to ask? 

I basically need to pull incidents and related data on a regular basis using C# but initially I would test with Postman. 

Looking for details on what authentication is available and how I would set this up in our DEV instance and possibly some code examples. 

I have found the pages detailing all the endpoints but not seeing how the authentication works. - maybe missing the obvious.  

Thanks 

[Laszlo Balla · Accepted solution]

You need to create your own user account, which should be a a "web service only" user. You can then pass the credentials of this user in the inbound API call.

There is a great course on inbound integrations which should be very helpful to you, head over here.

It has a section on security, and another one on the REST API Exploer, which is a very useful tool in ServiceNow to test and model how certain APIs work, such as the Table API which you are probably looking to use here.

[thedavegray]

Thanks @Laszlo Balla for the response and the links, they look like good learning resources. 

Regards