Getting started with Import Sets

bostrow
Giga Contributor

I'm just getting started with ServiceNow.   I'm trying to import data from our current homegrown system. I created an import set and a transformation map from a csv.   I have lot of records that are "pending". What do I do next? Where can I find "step-by-step" instructions for importing data (Helsinki)?

7 REPLIES 7

Bharath40
Giga Guru

Hi Brain,



Check   wiki link Importing data using import sets


This is where I get stuck. The instructions say, " From a Transform Map, click Run Import." I don't see "Run Import" anywhere. What am I missing?



find_real_file.png



haseena ayesha
Kilo Guru

Hi


Brian,



Open a spreadsheet or text editor.


Create a comma-separated values (CSV) or


Excel


XML files Import the data,


Load the data from a spreadsheet into a table.



STEPS:


In the left navigation pane, navigate to System Import Sets > Load Data.


Select Create table or Existing table


Enter the following information.


Field Value to use


Label anyname(own) CSV/XML/EXCEL


Table name Populates automatically


Source of import File


File Path to your CSV/XML/EXCEL file


Sheet number 1


Header row 1


Click Submit.


The system displays a success message after importing the file.



After you import the data, create the transformation logic.


using the following data.



Run the transform


Build the transformation logic to map data from the staging table to a target table.



A transform takes data from the staging table, maps it according to the transform logic, and loads it into the target table.


click Create transform map.



Fill in the Table Transform Map with the following information and right-click the form header and click Save.


Field Value to use



Name: CSV Transform


Source This field populates automatically.


Target table Which table you want to transform(ex:inident..etc)


In Related Links, click Auto Map Matching Fields.




The system adds the Field Maps related list.


In Related Links, click Mapping Assist.


Drag and drop the Sponsored by and Sponsor fields into the center Field Map column so that Sponsored by is in the left column


and Sponsor is in the right column.




Click Save.


The system displays the Table Transform Map record.


Verify that any incoming data are in a format the system recognizes.



In the Related Links list, click Transform.


The system displays the import set and transform map to be used in the transform.



Click Transform.



The system takes data from the temporary staging table and uses the transformation


logic to insert new records in to the table.



Thanks&Regards


Haseena.


                                                           


                                                          PS: Hit like, Helpful or Correct depending on the impact of the response


Hi,


I have gotten everything to work, my issue is that now instead of the excel file to import being normal with headers and data, it is designed as a form and has values in different cells of the excel file.


For example i want the data in excel cell E9, E10, F1, F5 so it is random and not the same header and data format.



How can i do that???