Getting the message "solution gliderecord does not exist, please train the solution definition."

Scott G2
Tera Contributor

I am seeing the message in my system logs, "solution gliderecord does not exist, please train the solution definition." but there is no indication what's causing it.   Has anyone run into this before and what is the cause?

 

I believe it comes from HRSD.  

 

thanks,

Scott

 

1 ACCEPTED SOLUTION

Weird
Mega Sage

Check your script includes for EP_MLPortalUtilsSNC and HR_MLPortalUtilsSNC -> It's something about Machine Learning, so you might just be missing some basic configurations there if it's not fully set up or you have a widget missing relevant options.

The error text is in the getRecommendedArticles function and is probably called from the "Recommended Articles For Todos "widget. It has a section for setting the solution

if(options.table == "sn_hr_core_task")
			solution = options.solution_name_for_hr_task;
	  else if (options.table == "sn_cd_task" || options.table == "sn_ca_campaign_item")
			solution = options.solution_name_for_content_task

Could be something from there.
Try to go to the page with said widget and see if the error gets logged whenever you refresh the page.

View solution in original post

2 REPLIES 2

Weird
Mega Sage

Check your script includes for EP_MLPortalUtilsSNC and HR_MLPortalUtilsSNC -> It's something about Machine Learning, so you might just be missing some basic configurations there if it's not fully set up or you have a widget missing relevant options.

The error text is in the getRecommendedArticles function and is probably called from the "Recommended Articles For Todos "widget. It has a section for setting the solution

if(options.table == "sn_hr_core_task")
			solution = options.solution_name_for_hr_task;
	  else if (options.table == "sn_cd_task" || options.table == "sn_ca_campaign_item")
			solution = options.solution_name_for_content_task

Could be something from there.
Try to go to the page with said widget and see if the error gets logged whenever you refresh the page.

Community Alums
Not applicable

Hi @ScottG2 , did you end up figuring out how to fully set up those Machine Learning basic configurations or the missing relevant options on the Widget? I'm having the same errors logged and hoping I could speed up my learning curve. Thanks