Give Examples for catalog items for Bank and Insurance based projects

hassen basha
Tera Contributor

Gd Mrg to all,

Give Examples for catalog items for Bank and Insurance based projects

 You have some ideas about these catalog items 

Please share your ideas 

 

Thanks 

Hassen Basha

 

1 ACCEPTED SOLUTION

AnubhavRitolia
Mega Sage
Mega Sage

Hi @hassen basha 

 

There can be multiple Catalog Items you can create for Banking and Insurance Based Project:

Any hardware - Laptop, accessories, peripherals, etc

Any Software request - Antivirus, Banking software request, Access Request, etc

Any Bank service - Credit Card request, Debit Card, New Cheque, Loan Request, Branch Change request, Account Opening, Account Closing, Card Upgrade Request, Block Card, Fraud detected, etc

Any Insurance service - Health Insurance Request, Term Insurance Request, Vehicle Insurance, Travel Insurance, Claim Health Insurance, Cashless Hospitalization, Network Hospital Inquiries, etc

 

They can also have many Record Producer also:

Banking - Credit Card related Query, Debit Card Related Query, Account Queries, General Query, Translation Status/Queries, Complaints etc.

Insurance - Health Insurance Related Queries, Term Insurance Related Queries, Vehicle Insurance Related Queries, etc, Existing Insurance Queries, etc, Complaints

 

Based on Client requirement you can have them as Catalog Item or Record Producer also.

 

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

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2 REPLIES 2

AnubhavRitolia
Mega Sage
Mega Sage

Hi @hassen basha 

 

There can be multiple Catalog Items you can create for Banking and Insurance Based Project:

Any hardware - Laptop, accessories, peripherals, etc

Any Software request - Antivirus, Banking software request, Access Request, etc

Any Bank service - Credit Card request, Debit Card, New Cheque, Loan Request, Branch Change request, Account Opening, Account Closing, Card Upgrade Request, Block Card, Fraud detected, etc

Any Insurance service - Health Insurance Request, Term Insurance Request, Vehicle Insurance, Travel Insurance, Claim Health Insurance, Cashless Hospitalization, Network Hospital Inquiries, etc

 

They can also have many Record Producer also:

Banking - Credit Card related Query, Debit Card Related Query, Account Queries, General Query, Translation Status/Queries, Complaints etc.

Insurance - Health Insurance Related Queries, Term Insurance Related Queries, Vehicle Insurance Related Queries, etc, Existing Insurance Queries, etc, Complaints

 

Based on Client requirement you can have them as Catalog Item or Record Producer also.

 

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

Thank you @AnubhavRitolia