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Give permission to approvers to read variables what they are approving of

Jay N
Tera Contributor

Hi Experts,

 

We have a requirement to give permissions to approvers(with only snc_internal role) to view/read variables of what they are approving.

Currently via email they are redirected to the below page with exception (Requested record not found)

JayN_0-1705935889507.png

 

While exploring ACL's i found that we can give permission to view the record with modifications in the code, here is the link " https://xxxxx.service-now.com/sys_security_acl.do?sys_id=51fcb1a25f011000b12e3572f2b47737&sysparm_re...".

 

JayN_1-1705936326115.png

 

 

 

I would require experts help in modifying the code, here condition is users who has approver_user role can view the record (i.e, approvers of the record can only view/read of that particular record, they should not view/read all ritm records)

 

Thanks, Jay

 

1 REPLY 1

umaaggarwal
Giga Guru

Hi,

 

You can create one ACL with sn_internal role which has read permission on record which is being approved. 

For example record read ACL on task table or on RITM table whatever needs approval. In that case you need not to make changes to this OOB ACL

 

Please mark this helpful/correct if it really helps