GlideAjax not working

[Tapish Sharma1]

hi ,

I am trying to build a UserUtils script include. But when i am trying to fetch the data through glideAjax, it is not working, below are my script - 

Script include -

var UserDetails = Class.create();
UserDetails.prototype = Object.extendsObject(AbstractAjaxProcessor, {

getEmail : function(){
var usr = new GlideRecord('sys_user');
usr.addQuery('sys_id',gs.getUserID());
usr.query();
if(usr.next()){
return usr.getValue('email');
}


},
getDepartment : function(){
var usrDep = new GlideRecord('sys_user');
if(usrDep.get(gs.getUserID())){
return usrDep.department.getDisplayValue();

}
},

type: 'UserDetails'
});

Client Script On Load 

function onLoad() {
//Type appropriate comment here, and begin script below

var ga = new GlideAjax('global.UserDetails');
ga.addParam('sysparm_name','getEmail');
ga.getXMLAnswer(callBack);

function callback(response){
var answer = response;

g_form.addInfoMessage('Hello' + answer);
}

}

[Ankur Bawiskar · Accepted solution]

Hi,

I assume script include is client callable

If you are in scoped application then getValue() won't work

Update as this

Script Include:

getEmail : function(){
        var usr = new GlideRecord('sys_user');
        usr.addQuery('sys_id',gs.getUserID());
        usr.query();
        if(usr.next()){
            return usr.email.toString();
        }
    },

Client Script:

function onLoad() {
	//Type appropriate comment here, and begin script below
	var ga = new GlideAjax('global.UserDetails');
	ga.addParam('sysparm_name','getEmail');
	ga.getXMLAnswer(function(answer){
		g_form.addInfoMessage('Hello' + answer);
	});
}

Regards
Ankur

[Tapish Sharma1]

Hi Ankur , Everything is in global scope. Your script worked. But I am trying to understand what's wrong in my script 

[Ankur Bawiskar]

Hi,

try to add gs.info() in script include and alert in client script

Please mark my response helpful as well.

Regards
Ankur