GlideList Api in is not working in Agent workspace

Mathesh SK1
Tera Contributor

‎01-02-2023 04:12 AM - edited ‎01-03-2023 04:05 AM

g_list.getChecked() is not working in agent workspace related list action

function onClick() {
var sysId = g_list.getChecked();     
alert(sysId);
var url = "/incident.do?sys_id=" + sysId;

g_modal.showFrame({
url: url,
title: 'Create Incident',
size: 'xl'

});
}

 

 

Can anyone please help me to solve this issue?

 

 

 

 

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Brian Dailey1
Kilo Sage

‎08-08-2023 06:51 PM

Hi Mathesh,

 

How are you implementing your related list action? I reported the same issue to SN support and was eventually told that it would have to be implemented as UFX Client Action, rather than as a Client Script as I had been trying.

 

In particular, I found that the g_list.getChecked() method would not work in a Client Script based action, even though other methods of g_list seemed to be working fine.  I have not yet built a UFX Client Action to test their statements and get it working, but maybe this will save you/others a bit of head-banging.

 

 

Thanks,

-Brian

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