GlideList Api in is not working in Agent workspace

[Mathesh SK1]

g_list.getChecked() is not working in agent workspace related list action

function onClick() {
var sysId = g_list.getChecked();     
alert(sysId);
var url = "/incident.do?sys_id=" + sysId;

g_modal.showFrame({
url: url,
title: 'Create Incident',
size: 'xl'

});
}

Can anyone please help me to solve this issue?

[Brian Dailey1]

Hi Mathesh,

How are you implementing your related list action? I reported the same issue to SN support and was eventually told that it would have to be implemented as UFX Client Action, rather than as a Client Script as I had been trying.

In particular, I found that the g_list.getChecked() method would not work in a Client Script based action, even though other methods of g_list seemed to be working fine.  I have not yet built a UFX Client Action to test their statements and get it working, but maybe this will save you/others a bit of head-banging.

Thanks,

-Brian