Value of a referenced field disappears after about one second

Jan-Philipp
ServiceNow Employee
ServiceNow Employee

Hello everybody,

here is the issue:

In a form field referenced from a different table, the displayed value vanishes after about one second. The original field type is "choice" and the field is displayed as read-only.

 

Has anybody ever experienced that problem? 

1 ACCEPTED SOLUTION
4 REPLIES 4

Sagar Pagar
Tera Patron

Hi @Jan-Philipp,

 

Can you share some screenshots? It will help to analyze the issue.

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

The world works with ServiceNow

Jan-Philipp
ServiceNow Employee
ServiceNow Employee

Hi @Sagar Pagar 

 

Of course.

 

Here is what the field looks like immediately after refreshing the browser:

JanPhilipp_0-1689951842711.png

 

And about one second later the field looks like this:

JanPhilipp_1-1689951896190.png

 

Hi @Jan-Philipp,

 

Make sure record is active in referenced table.

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar
The world works with ServiceNow