GlideTransaction is not allowed in scoped app?

Deepak Ingale1
Mega Sage

‎06-16-2017 08:59 AM

We have a record producer built on table extended out of TASK in a scoped app.

When we written one BR on this extended table within a scope of the application.

Inside BR, we are trying to access variables object of current record using

1) current.variables

2) current.variable_pool

When this BR runs, an error message get displayed on the form of the record saying GlideTransaction is not allowed in scoped app.

We tried with   GlideappVariablePoolQuestionSet(); API as well, but again we are getting error message 'GlideappVariablePoolQuestionSet is not allowed inside scoped app'.

Does someone know how to handle this? Is there a way to suppress this error message.

Or is there any alternative to access variables using other API inside scoped app which does not show any error message?

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MGanon
Tera Guru

‎02-25-2020 07:03 AM

Open the system log (syslog.list) and search the "Message" for "*glidetransaction" created recent enough to capture the error. This will indicate the GlideRecord that is not allowed. Look a the default values of the record producer variables to find the variable with that default value.

I had the same issue. The https://community.servicenow.com/community?id=community_question&sys_id=c7d940fedb515b00fc5b7a9e0f961970 post was also similar and provided enough guidance to find the cause.

Please mark this response as the answer if it resolves your issue.

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