Google Drive integration with Document Services

Mayank Rustagi
Tera Guru

‎01-18-2024 03:20 AM

Hi,

 

I want to seek clarification regarding Google Drive integration with Document Services.

I have followed all the steps mentioned in the product documentation and successfully installed the required plugins. However, after the installation, I am unsure about the next steps to take in order to fully utilize the integration features.

 

If anyone has experience with this, please provide me with more information on how the integration works.

Thank you in advance for your assistance and prompt response to my inquiry.

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-18-2024 03:24 AM

HI @Mayank Rustagi 

 

Where you stuck and what do mean by next steps? 

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Mayank Rustagi
Tera Guru
In response to Dr Atul G- LNG

‎01-19-2024 12:30 AM

I am unable to find how the integration is initiated and how does the process work.

For example: how are records in Documents [mp_document] table created? how are the subflows getting triggered? How users can view/edit the documents in ServiceNow, etc..

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