GraphQL Query for Knowledge records in workspace

[Lhora Alvarez]

In CSM workspace, a modal will appear in the screen when you create a new knowledge record.

This allows you select the target knowledge base and article template.

The list of knowledge base was queried using GraphQL Data Broker named "Get contributable knowledge bases".

Inside it is a query to a schema named "AppKnowledge_Query ".

What I want to know is, where do I find the the "AppKnowledge_Query"?

I want to check its functions and whether it's possible to modify it.

[David Speirs]

Did you ever find a answer to this?

[Lhora Alvarez · Accepted solution]

Hello @David Speirs 

It's been a long time I posted this.

I forgot the exact table I found the record but, from what I remember, the AppKnowledge_Query is a protected script that is only available to ServiceNow employees.

We cannot modify the script for customization.

[David Diallo]

@Lhora Alvarez 

It 's a method called from  Data Broker Server Script "KB details transform"  and it can be found in the table "sys_ux_data_broker_transform"

[Lhora Alvarez]

@David Diallo 

AppKnowledge_Query record cannot be found in the sys_ux_data_broker table.