GRC License

[NarendraK259256]

what is the difference between sn_grc.business_user lite and sn_grc.business_user role, which one is full operator?

[Dr Atul G- LNG]

GRC: Business User - Lite

This application installs the 'GRC Business User - Lite' role which can be assigned to users. This role enables the users to respond to or create certain types of tasks. This helps in ensuring that the first line employees are a part of risk and compliance thus making GRC more pervasive throughout the organization. The 'GRC Business User - Lite' is available only to customers with 'Risk Lite Operator' license.

sn_grc.business_user

This role is a part of the GRC Profiles application. It should be assigned to users who require access only to GRC applications in the context of performing tasks assigned to them. For example, a business user who needs to respond to an attestation or risk assessment, or who needs to remediate an issue may require this role. Users with this role are provided with limited access to data and to information relevant to their assigned tasks.

Please refer below docs also

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864247

[yashkamde]

Hello @NarendraK259256 ,

The sn_grc.business_user is the full operator/standard licensable role in ServiceNow IRM, while the sn_grc.business_user_lite is a restricted, lower-cost Lite Operator role.

So the full operator one is :

• sn_grc.business_user counts as a standard IRM Operator under ServiceNow licensing.
• The _lite version requires a separate Risk Lite Operator entitlement and store application.

Also Refer this :

Does the GRC Business User Role(sn_grc.business_user) consume a license in ServiceNow? 

If my response helped mark as helpful and accept the solution.

[NarendraK259256]

is sn_grc.business_user full operator?

[Dr Atul G- LNG]

yes