GRC Plugin issue

[richard_mallard]

I installed the GRC Plugin, yet it is not available in the Application Menu, any idea as to why this would happen?

[patrickd2]

Thanks Tony for mentioning the Instance help space.   I would not have seen this otherwise.   You get a like from me!

[patrickd2]

HI Richard,

What instance did you activate it on?   Want to take a peek at the version.

Tony, sending it to Instance Help only makes sense if it is a Personal Developer Instance.   Richard, if it is a personal developer instance, do I have your permission to look at it?

[richard_mallard]

Patrick, yes it is a personal instance, (https://dev15244.service-now.com/navpage.do) and you have my permission to look. The problem is I have seen this before when activating it in FUJI. Additionally, I imported an XML for for Policy, to get it to add the module. So you will see it in the Nav Bar, with just policies.

[patrickd2 · Accepted solution]

Hi Richard,

Popped over to your system.   Looks like you activated GRC core and not "IT Governance, Risk and Compliance (ITGRC)".   Just as a warning UCF import will not work until patch 4 by default since the UCF folks decided to play where's Waldo with the quarterly file.   You can set the following GRC properties to make it work with the version you have:

URL of UCF Website: https://ucf.unifiedcomplaince.com

File path to UCF XML documents relative to UCF URL: protected/releases/XML

[richard_mallard]

Thank you. I missed it in the list.