Hardware asset list view shows currency as AUD but showing as USD in Score, dial and in Reports.
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11-21-2024 11:22 PM
When Assets were loaded to ServiceNow using Import load process, the cost field was updated with Currency type as AUD. After the import It also shows as AUD in the Hardware Asset list view.
However, as per the initial investigation, the currency type is showing as USD in Score, Dial etc.for those loaded assets.
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11-21-2024 11:38 PM
Hi Akash,
Check the currency value in system properties.
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11-21-2024 11:47 PM
Hello Fathima,
Can you please guide me how to check this?
Thanks
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11-21-2024 11:55 PM
In Navigator > system properties (sys_properties) > search name by currency