Hardware asset list view shows currency as AUD but showing as USD in Score, dial and in Reports.

akash12345
Tera Contributor

When Assets were loaded to ServiceNow using Import load process, the cost field was updated with Currency type as AUD. After the import It also shows as AUD in the Hardware Asset list view.

 

However, as per the initial investigation, the currency type is showing as USD in Score, Dial etc.for those loaded assets.

 

 

3 REPLIES 3

Nasreenfathima
Giga Expert

Hi Akash,

  Check the currency value in system properties.

akash12345
Tera Contributor

Hello Fathima,
Can you please guide me how to check this?

Thanks

In Navigator > system properties (sys_properties) > search name by currency