Has anyone having issue where Omit Price on Cart check box is not showing on item form.

Sedat Sisman
Tera Contributor

We cannot see the "Omit Price on Cart" check box in Catalog item form. When we try to edit the "price" of item and come back to form, the field momentarily appear but goes away. Trying to find out if this has happened to others, or if this is a bug.

1 ACCEPTED SOLUTION

Allen Andreas
Administrator
Administrator

Hi,

There are fields you may need to add to your catalog item form, one of which is "use cart layout". Once you add that to your form and uncheck it, other options will show up.

find_real_file.png

find_real_file.png

 

find_real_file.png

and unchecking then shows more like this:

find_real_file.png

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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4 REPLIES 4

Allen Andreas
Administrator
Administrator

Hi,

There are fields you may need to add to your catalog item form, one of which is "use cart layout". Once you add that to your form and uncheck it, other options will show up.

find_real_file.png

find_real_file.png

 

find_real_file.png

and unchecking then shows more like this:

find_real_file.png

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Hello, I am doing the CIS- ITSM fundamentals course and it seems like "omit price in field" is no longer a ready-made checkbox field that is dependant on the "use cart layout" field. Is it possible they changed the name/label. Is there a way to check if catalog item fields' appearance depend on parent fields?

Hi Munsidd,

 

Under Configure > Form Layout > move the "use cart layout" back to the Available, you will now see the "omit price in cart". 

 

First, select the "omit price in cart" to Selected, then only "use cart layout". 

Please consider marking my reply as Helpful. Thanks!

MateuszC
Tera Contributor

Hi,
You cannot find it because it's already in the "Pricing" section, and you just need to move it to the place showed in the course.

MateuszC_0-1749818030325.png