Header Menu in Theme Builder doesn't appear.

Klug
Tera Contributor

I created some themes, but none of them is appearing in my header, and I can't select options like 'manager, home'. Even if I change the URL to access the management option, I still can't see the created themes, but last week I could view all of my themes.

What could have happened?

headerOff.png

managerOff.png

  

10 REPLIES 10

Community Alums
Not applicable

Hi @Klug ,

Make sure you have admin access first.

Clear your Browser cache.

Then, Navigate to All > Now Experience Framework > Themes > Theme Builder.

The Theme Builder landing page displays in the Home page view.
You can select the theme you want to edit from either the Manager or Editor page view.
Please look at my instance :
SandeepDutta_0-1708523889862.png

Also,

SandeepDutta_1-1708523913472.png

 

Hi, @Community Alums!

 

I have admin access and cleared my browser cache many times, but I cannot see this header with the 'Page' options.

Community Alums
Not applicable

Hi @Klug ,

Just click on "Create a Theme" blue button and check if you can see those options 

dschneider333
Tera Contributor

@Klug 

Have you found a solution yet?  Running into the same issue on my PDI, no menu in the header so all I can do is create new themes, not edit/see existing ones.  I've tried switching browsers, clearing cache, creating a different admin account, even going to a different system with no luck.

@dschneider333 I didn't find anything yet and I'm still looking for an answer.