Heat Map in Advanced Risk Mgmt not showing colors in risk workspace

RandiReyna
Tera Contributor

Hi All, 

 

I'm trying to figure out why the heat map is not showing colors after an assessment has been completed. In the RAM, the Inherent and Residual Assessment Types are published and have heatmap colors on each as well as 2 factors for impact and likelihood as well as Qualitative Rating Criteria. Any idea on why the colors would not show? 

 

RandiReyna_0-1751303970816.png

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Try to repair the plugin once.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************