Why "Open module-->Link Type" view is not getting set as default view for all the users ?

Virendra K
Kilo Sage

Hi All,

 

I want to set "Detailed" view as a default view on List view of Change Open module.

 

Per requirement, I have set the "Detailed" view in Link Type tab of Change Open module (snap), but whenever I am opening the Change list through Open module, its opening in different view. Please refer snap and let me know if I am doing any mistake in my approach ? Is there any other approach is there ?

 

Open Module:

Link Type = URL (From Arguments:)   

Arguments= change_request_list.do?sysparm_view=detailed&sysparm_query=active%3Dtrue%5Eassignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744&sysparm_fixed_query=

 

VirendraK_0-1751299766533.png

 

Regards,

Virendra

 

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Virendra K 

any view rule is present on that table?

try giving sysparm_view at the end

also use only sysparm_fixed_query

change_request_list.do?sysparm_fixed_query=active%3Dtrue%5Eassignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744&sysparm_view=detailed

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Virendra K 

any view rule is present on that table?

try giving sysparm_view at the end

also use only sysparm_fixed_query

change_request_list.do?sysparm_fixed_query=active%3Dtrue%5Eassignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744&sysparm_view=detailed

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Chaitanya ILCR
Kilo Patron

Hi @Virendra K ,

that because of the user preferences

ChaitanyaILCR_0-1751303878744.png

ChaitanyaILCR_1-1751304095506.png

add &sysparm_view_forced=true at the end

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya