Help in checking whether the CI is of a certain CLASS type

[Tal5]

Hi everyone, 

I would appreciate any help please with case I am facing.

I want to check whether CI is of a certain CLASS, let's say for  example, Hardware.

If the selected CI is of the appropriate CLASS, I want to set the business service and service offering fields in read only,

I used glideajax, because dot walk in UI Policy doesn't respond as I want

client script:

script include:

What do I write in the condition in the last function in the client script
For the process to take place for me?

Thanks to all the helpers

[shikhatyagi · Accepted solution]

Hi @Tal5 

I will suggest you to create one system property and provide cmdb classes as a comma separated value.

Make changes in your script include based on below code:

var excludeclasses=gs.getProperty("checkcmdbclass"); // get system property value

var gr=new GlideRecord("cmdb_ci");
gr.addQuery("sys_id","b4fd7c8437201000deeabfc8bcbe5dc1"); // pass cisysid
gr.addQuery("sys_class_name",'IN',excludeclasses);
gr.query();
if(gr.next())
{

return true;
}
else{
return false;
}

In client script use:

if (answer == true)

Please Mark this Helpful and Accepted Solution if it solves your issue.

Thanks & Regards,

Shikha Tyagi

[Tal5]

Thank you very much for your help, much appreciated