Help me find the record where this is coming from

[joshmorris]

Hi, i have been struggling to find the record where this notification is being sent for when a contract is sent for review.

I have found this in the log for when its triggered so can anyone understand this and help me?

[joshmorris]

No results were found when filtering

[shantanu_patel8]

The screenshot you shared tells us the source emails sys_id. So it should be present in the system and appear when you filter. If "No results" are found then the email from the log is already deleted. 

@joshmorris My suggestion would be to replicate the scenario if you have it.

[jimmyhansen]

Try running this script:

var mail = new GlideRecord('sys_email');
mail.get('70897d18fd2e10ad46ea0bbbb351b'); // replace with Source sys_id
gs.print(mail.target_table + " - " + mail.instance);

[joshmorris]

Time: 0:00:00.173 id: sigplcdev_1[glide.0] primary_hash=914180538 (connpid=285055) for: SELECT sys_email0.`sys_id` FROM sys_email sys_email0 WHERE sys_email0.`subject` = '70897d18fd2e10ad46ea0bbbb351b' /* sigplcdev004, gs:CDB368D087A9A250AD46EA0BBBBB3558, tx:4b71cd5c872da250ad46ea0bbbbb3513, hash:914180538 */
*** Script: -

[jimmyhansen]

You should be able to see target_table and instance field if you look at the email record in the screen shot. Choose show xml to see all fields on the record.