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Help - Standard Catalog

Otavio_Jordao
Tera Contributor

‎08-05-2024 11:19 AM

Hello, I would like some help. I'm new to servicenow and I'm creating a mini project.

 

I created  Standard Catalog Item called "Peça seu Açaí".

The Standard Order Your Açai Catalog has a "type of açaí" field that automatically takes the product registered in the product table.

 

My question is that when I click on the product option it only shows the option in numbers (image 1). I would like the names of the registered products to appear.

Image 1.PNG

 

 

Image 2.PNG

image 3.PNG

 

 

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2 REPLIES 2

HarshwardhanJ
Tera Contributor

‎08-05-2024 11:50 AM

Configure that field on table & add this to variable attributes under default value:

 

ref_ac_columns=name,ref_ac_columns_search=true

(assuming the field name of product name is name)

 

 

Please mark my response as correct and close the question if it helps

Regards
HarshwardhanJ

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Otavio_Jordao
Tera Contributor

‎08-05-2024 04:07 PM

@HarshwardhanJ Thanks for the answer, as I'm new to the environment, could you show me through an image?:

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