Help the HelpDesk
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08-14-2019 07:44 AM
I am exploring the Help the Helpdesk feature, When I click on Help the HelpDesk module under Self Service and run the script I get an popup with the discovered details. But there is no entry created in cmdb computer table.

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08-14-2019 07:53 AM
Hi,
Plase find below link will definitly help you,
If my reply helps you at all, I’d really appreciate it if you click the Helpful button and if my reply is the answer you were looking for, it would be awesome if you could click both the Helpful and Accepted Solution buttons.
Regards,
Pratiksha
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08-18-2020 02:28 AM
Even i am getting the same issue. Let me know if your data has been successfully updated to CMDB table.