Help with a catalog item form

[cicgordy]

The main form includes a reference type variable "user_submitted_software" that references to the software table "u_software".

If a user selects any software from the "user_submitted_software" variable list, it should then verify whether, on that particular software record in the "u_software" table, another checkbox field named "u_additional_justification" is set to true. If it is set to true, then another variable I created should be displayed on the form, named "additional_justification_requirements". If false, the form remains unchanged.

Please note that the "user_submitted_software" variable is empty by default on the form, and the "additional_justification_requirements" variable should be hidden by default(at moment is not). It should only become visible if the software selected in the "user_submitted_software" variable has the "u_additional_justification" checkbox set to true in the backend on the "u_software" table.

Thanks

[Anirudh Pathak]

Hi @cicgordy ,

can you share the exact script you wrote?

[cicgordy]

There you go:

- Script include

- Catalog client script: 

function onChange(control, oldValue, newValue, isLoading) {

   if (isLoading || newValue == '') {

      return;

   }

   var software = g_form.getValue('user_submitted_software');

   var submittedSoftware= new GlideAjax('software_aditional_requirements');

   submittedSoftware.addParam('sysparm_name','getData');

   submittedSoftware.addParam('sysparm_software',software);

   submittedSoftware.getXMLAnswer(getSoftware);

   function getSoftware(response){

    if(response == 'yes') {

        g_form.setDisplay('additional_justification_requirements',true);

    }

    else {

            g_form.setDisplay('additional_justification_requirements',false);

    }

   }

}

[Anirudh Pathak]

Hi @cicgordy ,

Seems like there is an error in your script include. Why you have removed the auto generated code from your script include?

[cicgordy]

@Anirudh Pathak , What do you mean by auto generated code? I haven't removed anything just copied your script

[Anirudh Pathak]

Hi @cicgordy ,

when you create a new script include and check client callable it generates this code -

var script_include_name= Class.create();

script_include_name.prototype = Object.extendsObject(AbstractAjaxProcessor, {

type: 'script_include_name',