Help with a workflow

[Jen11]

I have a catalog item with a reference field to the sys_user table called 'Existing Approver'. The requirement is if the 'Existing Approver' is active I would like an approver request to go to the 'Existing Approver', but if the 'Existing Approver' is inactive, I would like it to by pass this step and go to the next step. How should I add this on the workflow? Any help with be appreciated.

Thank you, 

[Dr Atul G- LNG]

Hi @Jen11 

So before ask for approval , check teh vale coming from variable by dot walk active True/ false if false you same user as approver else go to next

[shyamkumar VK]

@Jen11 , you need to add an If condition before the Approval Activity and Validate the Approver whether the user profile is Active or Inactive in the Script  , use the following script 

answer = ifScript();

function ifScript() {
    var aprvr = current.variables.who_are_you_requesting_this_software_for.manager;
     var gr = new GlideRecord('sys_user');
         gr.addQuery('sys_id',aprvr);
         gr.query();
    if (gr.next()) {
          if(gr.active ='true'){
        return 'yes'; 
}
 return 'no';
    }
   
}

Join Yes to the Approval Record and Join no to the Activity which is After Approval as we are Skipping for Inactive Users

Regards,

Shyamkumar 

[siva krishna M2]

Create the approval activity and check on advance and use below script to trigger approval if Existing Approver is active else we can mark record as approved.

Add below script to the approval activity

answer =[];

var user = new GlideRecord('sys_user')

user.addActiveQuery();

user.addQuery('sys_id', current.variables.existing_approver)

user.query()

if(user.hasNext())

{

answer.push(current.variables.existing_approver)

}

Please let me know if it is working or not