Help with adding and removing choice options Service Catalog.

ger
Kilo Explorer

‎12-10-2019 08:10 AM

Hi guys,

I'm working on a catalog form(service portal view) and I've added a select box with a few options. I want to populate a dynamic choice list based on the select box. I have two fields both select box; Department and Department code. Based on Department selected I want to populate a list of choices on the Department code field.  I used an On-change client script to addOption, but that displays an undefined error in the task. So, I manually created all the choice options on the field and then added removeOption in the client script. Now, I can see all the choice options regardless of the Department selected. Please suggest the best way to do this. An urgent need. Thanks.

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Shane J
Tera Guru

‎12-10-2019 08:53 AM

Please share your script and a screen shot of the entire Catalog Client Script.

 

You would need to get the value (var myVar1 = g_form.getValue('variable_name'); ) and then remove based on the value of that variable (if myVar1 != whatever { g_form.removeOption('variable_name2', 'choice_value';).  Make sure you use the Choice value, and not its display value.

 

 

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