Help with adding table in a trigger for a flow

rishav6973 · 10 hours ago

Why I cannot find the table Requested Item[sc_req_item] while making a flow.
I've tried searching it by both 'Requested Item' and 'sc_req_item' still can't find it.

Thank you for the help.

Dr Atul G- LNG · an hour ago

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Aditya_hublikar · an hour ago

Hello @rishav6973 ,

Yes, OOTB servicenow restrict to use sc_req_item table in flow designer trigger created or updated . Instead of that you can use Service catalog as trigger which is recommended way.

you can refer this threads :

https://www.servicenow.com/community/developer-forum/flow-designer-how-to-use-the-sc-req-item-table-...

https://www.servicenow.com/community/developer-forum/flow-designer-trigger-for-sc-req-item-table-not...

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant