Help with an Entitlement Script

[aessling]

I am trying to write an Entitlement Script that will allow users with a specific Business Partner to access a Record Producer Item in our Catalog. The problem is that the Business Partner field is on the Department table and I don't appear to be able to double dot walk in a Entitlement Script. Below is the Script that I have been trying to get to work but have not had any success. This is the first time I have tried to use an entitlement script and I don't really know what I am doing. Any help would be appreciated.

var gr = new GlideRecord('sys_user');

gr.get(gs.getUserID());

var dept = gr.department.getDisplayValue();

var gr1 = new GlideRecord("cmn_department");

gr1.addQuery('id', '=', dept);

while(gr1.next()) {

  var bp = gr1.u_business_partner.getDisplayValue();

if (bp == "Digital"){

  true;

}

else{

false;

  }

}

[aessling · Accepted solution]

That almost got me there but I had to make a couple changes to get it to work. Thank you everyone for your help. Here is what finally worked:

var gr = new GlideRecord('sys_user');  

gr.get(gs.getUserID());  

var dept = gr.department;  

//gs.addInfoMessage(dept);  

var gr1 = new GlideRecord('cmn_department');  

gr1.addQuery('sys_id', dept);  

gr1.query();  

while(gr1.next()) {  

var bp = gr1.u_business_partner.getDisplayValue(); //remove .getDisplayValue() if this field is not a reference field  

if (bp == "Digital"){  

answer = true;  

}  

else{  

answer = false;  

  }  

}  

[Pradeep Sharma]

Hi Anthony,

If you use

var dept = gr.department.getDisplayValue() then the code I provided should have work.

BDW Glad your issue is resolved now.

[Raunak4]

Hi Pradeep,

I'm facing a an issue with my entitlement script.I am trying to hide a catalog item based on the location/country of the user. I am trying the below script but nothing is working i believe.

Can you help me out here how to hide my catalog item for specific users. This is my first attempt at an entitlement script.

var country = gs.getUser().getCountry();

if(country=='IN'){

answer= true;

}

else

{

answer = false;

}