Hey, how can I disable the "Author" filter in the search facet?

[mpsteve137]

On just the basic "search" page, there is a widget called "Faceted Search", for knowledge articles it lets you filter by the author but I don't want to. Is there a way I can disable this? 

pls halp

[Nisar Khan1 · Accepted solution]

I have found the solution.
Please deactivate the below record to hide it. you can get to this record by doing ctrl+right click on name of 'Author' in portal -> select instance options -> click on burger icon and open in platform

https://instancename.service-now.com/sp_instance.do?sys_id=7467d905db30320099f93691f0b8f553&sysparm_view=sp_instance_config&sysparm_view=sp_instance_config&sysparm_domain=null&sysparm_domain_scope=null

[mpsteve137]

oof sorry, thanks! this worked

[Nisar Khan1]

Please mark it as helpful/solved if this has solved your problem. 🙂

[Nisar Khan1]

have you tried?

[Ct111]

Go to knowledge Search source and inside that in related tabs(down) you might be an entry for a facet filter in that open all the enteries and in one of them this Author condition might be there which you can delete to achieve your requirement