Reminder email every 3 days after due date on task

[Souvick A]

Hello All,

I have a requirement as below:

1.HR task created with a due date.Once the dua date passed , reminder email should be sent after 3 days of dute date passed.

2.This 3 days reminder will repeat every 3 days,till the task closed or cancelled.

3.If the due date is changed,then the ongoing reminder email will stop and it will follow the same triggering process after the completion of new due date.

How to achieve through flow designer/notification 

This is a very urgent requirement,any help is much appreciated.

Thanks in advance

Regards

Souvick 

[Mahendra RC]

Hello Souvick,

If you have created a flow designer to update the HR task as per the process then to trigger a reminder mail in flow designer at interval of 3 days untill the task is closed or cancelled, then you have to run 2 Do the following in Parallel flow logic.

1st flow under Do the following in Parallel will do the updates on your HR task as per your process. In my case it is waiting for conidtion where Incident's State is Resolved and if this condition is met the flow will end

In 2nd flow under Do the following in Parallel, you can specify the logic to send the reminder notification as shown in below:

You can use Do the following flow logic and in until condition specify your condition like HR task state is not Closed and State is not Cancelled

In my case the notification is getting set at interval of 1 minute (you can set 72 hours) until the incident state is not Resolved and state is not closed condition is true.

Please mark my response as helpful/correct, if it answer your question.

Thanks

[Souvick A]

Thank you Mahendra for your reply. But what will be the condition in the first Do the following to check due date is over and then only the the notification will trigger Can you please help me on that

[Mahendra RC]

Hello Souvick,

You can add Wait for duration flow logic as shown below at the start of 2nd parallel activities and your flow will proces 1 second after the due date on your record.

Updated flow look like this:

Please mark my response as helpful/correct, if it answer your question.

Thanks