Hi all, When I try to delete multiple records at a time in flow designer not able to find.

Anusha Napa1
Tera Contributor

When I try to delete multiple records without using look up records & the delete record, I was not able to find action as delete multiple records, but that action step is present in flow designer but in instance delete Mutiple records step is not able to find. can anyone help me with that, but update multiple records is present why delete multiple is not present but in ServiceNow doc they mentioned both?

AnushaNapa1_0-1675858360643.png

AnushaNapa1_1-1675858467690.png

 

 

1 ACCEPTED SOLUTION

Adrian Ubeda
Mega Sage
Mega Sage

Hello Anusha, 

I've checked in my PDI an it's not an action made OOTB, you need to customize your own and then you can use it. Create new action and then one step can be delete multiple records as you can see in the picture:

AdrianUbeda_0-1675859077104.png

Here's also some useful doc: https://docs.servicenow.com/en-US/bundle/tokyo-application-development/page/administer/flow-designer...

 

If it was helpful, please give positive feedback! ✔
☆ Community Rising Star 22, 23 & 24 ☆

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1 REPLY 1

Adrian Ubeda
Mega Sage
Mega Sage

Hello Anusha, 

I've checked in my PDI an it's not an action made OOTB, you need to customize your own and then you can use it. Create new action and then one step can be delete multiple records as you can see in the picture:

AdrianUbeda_0-1675859077104.png

Here's also some useful doc: https://docs.servicenow.com/en-US/bundle/tokyo-application-development/page/administer/flow-designer...

 

If it was helpful, please give positive feedback! ✔
☆ Community Rising Star 22, 23 & 24 ☆