Hi everyone..I have written ACL for restricting write access on incident state field so that this field should be accessible only if state is not one of 'Resolved', 'Closed' or 'Cancelled' and logged in user is a member of 'Assignment Group'

[shaveta]

Hi everyone..I have written ACL for restricting write access on incident state field so that this field should be accessible only if state is not one of 'Resolved', 'Closed' or 'Cancelled' and logged in user is a member of 'Assignment Group'. For some reason, it is not working as expected. Below is the screenshot for same.

Also please note that I have actually changed an existing one so at field level I guess there should be no issue.

[Pradeep Sharma]

Please turn on debugger and check if you are still facing any issues.

[shaveta]

yes, ll do that, Pradeep. Thanks

[Gurpreet07]

The Script should work fine . Have you checked by impersonating other users ... because Admin Override is checked .

[shaveta]

i am admin even i am not able to access and admin override is checked..:)

[Gurpreet07]

Then there will be some other ACL or Client Script restricting the access .Check for the other ACLs on the table having Admin Override unchecked .