Developer

Facing issues in Certificate Based Authentication/Mutual Authentication setup

Hi everyone,I’m in the process of setting up Mutual Authentication for ServiceNow REST APIs using client certificates, and facing some issues on that. I’d appreciate some guidance on whether I’m missing anything.What I’ve Done So Far:I followed the s...

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How to get ALL variables of a requested item in flow designer?

Hello,I have created a custom action in flow designer, where one of my inputs is the variables of the submitted catalog item in string. Since this is an action used across many catalog items, I want to take automatically the variables associated with...

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Dark mode coral theme

Hi, I have updated the logo of SP record when i open the portal for light coral i am able to view logo when i switch to dark theme it shows the default servicenow logo. Please advise.Note: Instance is in australia version

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Want to look up change task in real time

Want to lookup active change task in real time. If any new change task has created after triggered this flow. This wait for condition will not work in real time because look up is working as soon as this flow got triggered. Is there any way to do th...

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How do you remove the timestamp from the "last found" field within an AVIT

I want to remove the timestamp specifically from the "last found" field within an AVIT record. I would like to keep just the date alone. I tried within form builder but could not see an option to do so.

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Encrypt the attachments using ServiceNow Vault

Hi All,We have already set up the ServiceNow Vault in our instance and encrypted some fields using it. Now, I want to encrypt all attachments related to tables that start with ABC*. The encryption should apply to both existing and future attachments....

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Display and Modify Record information

Hi,I have a requirement in CSM where I need to customise CSM/FSM Configurable workspace. In the contextual sidebar of a custom case record, Record information icon is not visible.I want to make sure it is displayed and after which, I need to display ...

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Integration between two servicenow instances

How to integrate two servicenow instances using oauth2.0 with detailed steps? I did that but i am getting error when i click on get access token?

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Resolved! Error Message: 502 Bad Gateway (snow_adc)

Hi everybody,I worked with my Dev-Instance. After a while I got the error message below. What can I do to solve this issue?502 Bad Gatewaysnow_adcThanks in advance, L.

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Deactivated field is still visible in the List layout available fields

I have deactivated a field and delete the field record in the dictionary entries as well but when we configure the list layout it is still shown in available fields. Has anyone faced this issue? How do we fix this?

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PDI Offline for 24+ Hours - Unscheduled Maintenance and 502 Bad Gateway

Hello Team,My Personal Developer Instance (dev353155) has been offline since yesterday.The Developer Portal shows:"Developer Instance is undergoing unscheduled maintenance."Current status:Instance: dev353155Status: OfflineError: 502 Bad GatewayDurati...

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Force show Activity Stream Post button on all states including On Hold

Hi Community,In our ServiceNow instance, the Activity Stream Post button disappears on certain states like "On Hold".We need the Post button to be visible and functional on ALL states.any suggestions.

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BuildAgent at K26 — I Built a Full App With Just Prompts

What is BuildAgent? BuildAgent is ServiceNow's AI development assistant, built into ServiceNow Studio as of the Australia release. That's the key change. It's no longer tucked away in the IDE — it's front and centre, accessible to anyone building on ...

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How to make card on SOW visible on the basis of roles or user criteria?

Hi Community, I have created a card called 'VIP Incidents' by making changes in client script include 'SowIncidentLandingPageUtils' . I want this card visible only to members of two assignment groups say A and B .How can I achive this?I have created...

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Tag-Based Service Mapping Approach

Hello Team,I am currently working on tag-based Service Mapping. In our CMDB, each CI has multiple tags stored in the cmdb_key_value table. The available tags include environment, description, app_id, project, and several others.I have a basic questio...

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