Hide a single variable in a variable set

Teri Bobst · ‎09-08-2015

I have a variable set: Contact Info that is applied to every item in my service catalog. I have a variable within this set called Ship_to. I only want Ship_to to be visible and mandatory if the items billable(sc_cat_item_billable) flag is true.

I have tried multiple client scripts and UI policies but have not gotten any to work yet. Has anyone been able to accomplish this before?

Thanks,

Teri

Jim Coyne · ‎09-08-2015

This may sound a little odd, but it works. I'm assuming here that "Ship_to" is visible and mandatory by default.

1. Create a new Variable Set called "Hide Ship To" (or whatever)

2. Create a new "onLoad" Client Script with the following settings:

Applies to: Variable Set

Variable set: Hide Ship To

Applies on a Catalog Item view: checked

Applies on Requested Items: checked

Applies on Catalog Tasks: checked

Script:

function onLoad() {


       try{


                   g_form.setMandatory("variables.Ship_to", false);


                   g_form.setDisplay("variables.Ship_to", false);


       } catch(err) {}


}

Add the new Variable Set to each Catalog Item where you want the field hidden. No actual Variables are required in the Variable Set.

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Jim Coyne · ‎09-09-2015

You are welcome!