Hide a variable in RITM

Thomas98
Tera Expert

Hi, 

 

Can someone please help me with this.

In a catalog form we ask for a date of birth, however, I dont want this field appear in the RITM. 

(For task I can control the visiblity of the variable in the flow). 

 

The rational behind this is when the request is closed the date of birth is sent to the HR team to enter in their system. 

 

How can this be achieved ? 

 

 

 

 

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@Thomas98 On your catalog item, create a new UI Policy as follows.

 

Screenshot 2023-08-21 at 8.08.18 PM.png

Make sure that your UI Policy applies on the target record.

Screenshot 2023-08-21 at 8.09.01 PM.png

Set the visibility to false.

Screenshot 2023-08-21 at 8.10.24 PM.pngScreenshot 2023-08-21 at 8.10.37 PM.png

Finally your UI Policy should look like above.

 

Once this UI Policy is defined. The variable will no longer appear in the variable editor on RITM.

 

Hope this helps.

View solution in original post

6 REPLIES 6

Not sure, on my instance I can see the field visible on the form. 

 

Also, don't forget to mark my answer correct and helpful if it manages to address your question.

It all worked out. Thanks.