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08-21-2023 07:17 AM
Hi,
Can someone please help me with this.
In a catalog form we ask for a date of birth, however, I dont want this field appear in the RITM.
(For task I can control the visiblity of the variable in the flow).
The rational behind this is when the request is closed the date of birth is sent to the HR team to enter in their system.
How can this be achieved ?
Solved! Go to Solution.

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08-21-2023 07:44 AM
@Thomas98 On your catalog item, create a new UI Policy as follows.
Make sure that your UI Policy applies on the target record.
Set the visibility to false.
Finally your UI Policy should look like above.
Once this UI Policy is defined. The variable will no longer appear in the variable editor on RITM.
Hope this helps.

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08-21-2023 07:44 AM
@Thomas98 On your catalog item, create a new UI Policy as follows.
Make sure that your UI Policy applies on the target record.
Set the visibility to false.
Finally your UI Policy should look like above.
Once this UI Policy is defined. The variable will no longer appear in the variable editor on RITM.
Hope this helps.
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08-21-2023 08:36 AM
This may work for me. For some reason "Applies on target record" disappears when the form loads. Would you know why?

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08-21-2023 08:47 AM
@Thomas98 Navigate to your Catalog UI Policy and in the form context menu choose configure.
Check if there is any UI Policy or client script defined to hide this field on the form on your instance.
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08-21-2023 08:51 AM
Basically this was it. Thank you. I think its OOB client script. Turned it off , set my policty to true, then turned on the client script again,.
Do you know why its there?