Hide attachment icon in Service Portal activity tab

[NBeheydt]

Is there a way to hide the paperclip icon on the Service Portal in the Activity tab when posting comments?  We already have the 'Hide Attachments' option checked on the record producer.

[Harsh Vardhan · Accepted solution]

Hi @NBeheydt  You can write CSS on ticket page to hide attachment icon from "Activity" tab. 

You can use below CSS. 

.va54beb3a87f10010e0ef0cf888cb0bba .panel-title-icons ul {
    display: none;
   }

Steps: 

1. CTRL + Right click on ticket page then you will see option "Instance In Page Editor" .
2. Click on "Instance In Page Editor", it will open a page there you will see "CSS" field, add css which i have added here.
3. Save the page and reload the ticket page. You will not see attachment icon.

Attached screenshot for your reference. I have tested and its working on my PDI

Result: 

Hope it will help you.

Thanks,

Harsh

[NBeheydt]

Thanks, that worked.