Hide deactivate button on change temaplate when risk is chosen low in proposal associated with it.

[1_DipikaD]

Hi All,

The given standard change template is associated with the given standard proposal. Want to hide deactivate button on change template when risk is chosen low in proposal associated with it. Is it feasible and will it impact if someone is requesting through API using that change template ?

Thank You

[Arun_Manoj]

Hi @1_DipikaD ,

please check given link

https://www.servicenow.com/community/developer-forum/how-to-hide-button-button-on-state-change/m-p/2...

Solution is fine, please mark it as Helpful.

thanks

Arun

[Dr Atul G- LNG]

Hi @1_DipikaD 

Technically and practically, this isn’t a good use case. The purpose of deactivation is that if, for any reason, the standard change fails, the template must be deactivated to prevent any disruption. Additionally, practically, I think it's not possible because the deactivation button is on the template table, where the data is coming from the Change table.

[1_DipikaD]

If  any custom button is there , can we hide that for example instead of Deactivate button ? Suppose that button is used to create a change .

[Dr Atul G- LNG]

iHi @1_DipikaD 

I doubt it is doable, the reason is button and fields on 2 different tables, not sure how the dot walk will be possible.