How to deactivate the workflow properly
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3 weeks ago
Hi,
Please advise to deactivate the workflow, the workflow is in Published status = true but the active status = false
Between the many combinations of Active (true or false) and Published (true or false), what is the proper way to "unpublish (deactivate)" a workflow?
I've seen the note that active contexts for a workflow must be completed or killed before the workflow version can be unpublished (published = false).
And it appears that previous versions of the workflow are Active (active = true) and Unpublished (published = false).
Of course there are also workflows that we have that are Published (published = true) and Inactive (active = false)
what is the "proper" way to do decommision the workflow?
Thanks.
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3 weeks ago
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
Its already displaying SetActive (it means the workflow deactivated) but still its showing published = true.
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3 weeks ago
Do you want to deactivate or unpublish it? If you want to unpublish it, please check out it.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
Hello @BanuMahalakshmi ,
I usually prefer to use Checkout and Published options for activating and deactivating the workflow,
This directly activate and deactivate the workflow :
If my response helped mark as he

