Hide Fields in the section based on the field value on the record producer form

KC9138345891171
Tera Contributor

we have record producer which will create a record in target table upon submission and now my requirement is to hide particular fields in the section on the form based on the other filed value on the form for the new records which will be creating from now.

For that I have written a onload catalog client script as below but still is not hiding the field as expected, your help with your expertise would be helpful.

Thanks in advance!!

function onLoad() {
    //Type appropriate comment here, and begin script below

    if (g_form.isNewRecord() && g_form.getValue('u_approval_type') == 'Process Exception Request') {
        g_form.setDisplay('u_standard_azl_solution_arch', false);
    }


}
16 REPLIES 16

KC9138345891171
Tera Contributor

@ankurbawisk - Can you please help me with the above Query

Ankur Bawiskar
Tera Patron
Tera Patron

@KC9138345891171 

is this normal client script or catalog client script running on Target record?

if this is normal client script and u_approval_type is variable name then use this syntax to get the value

I assume you are comparing correct value

syntax to get variable value is variables.variableName

function onLoad() {
    //Type appropriate comment here, and begin script below

    if (g_form.isNewRecord() && g_form.getValue('variables.u_approval_type') == 'Process Exception Request') {
        g_form.setDisplay('u_standard_azl_solution_arch', false);
    }
}

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

KC9138345891171
Tera Contributor

Thanks for the response @Ankur Bawiskar  I have written Catalog client script on the record producer, will that work? or can i make it as client script on target table?

@KC9138345891171 

is "u_standard_azl_solution_arch" this a variable of field?

Try with normal client script on that table.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader