Hide high and medium options in impact field when selected user doesnt have certain roles as below
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06-13-2024 10:53 PM
When a user is creating a new incident record, if he does'nt have the incident_impact_urgency_write role remove high and medium impact options from incident form using client script.
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06-13-2024 11:36 PM
Hi @marrikruthi Try below onLoad Client Script code
if(g_form.isNewRecord()){
var isAdmin = g_user.hasRole('incident_impact_urgency_write');
if (!isAdmin){
g_form.removeOption('impact', '1');
g_form.removeOption('impact', '2');
}
}
