Hide "Delete" button from Approval form

[khamsone]

Hello,

I need to hide the "delete"button from approval form.

How can I proceed to do that ? I searched on the Service Now community but there are a lot way to do but I need the simpler way.

Thanks in advance for your help.

Regards,

[Mujtaba Amin Bh]

You should use ACL to do so.

If a user doesn't have deletion rights on sys_approval table, he won't be able to see this UI Action.

[Subhajit1]

The most effective way is to remove Delete Access to the Approval table.

You can do it by modifying the ACL structure on the Approvals table to not allow anybody to delete the Approvals.

Hope that helps.

Thanks,

Subhajit

[BALAJI40]

The best one as said above like create delete acl for required roles like give admin, then admin only delete the approval records.

or one more way was, go to the ui action delete button (global delete ui action )

in the condition add, (!current.sys_class_name=='sysapproval_approver') // remove for admin also

[khamsone]

Hi,

Thank you for reply. I'm using ACL but that's not working, perhaps it's not correctly set up :

Only security_admin role can delete.

Thanks in advance for help.