Hide/Remove SAVE button on customer survey in service portal

Abdulrajak Shai
Tera Contributor

‎07-21-2022 08:58 PM

Hi All,

How to hide/remove the SAVE button on survey form(customer survey) in service portal.

I have modified assessment_take2 to hide SAVE button on platform and it works fine. How to hide the same in service portal? Can any one please help.

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Thank you.

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qdfg
Tera Contributor

‎08-13-2024 06:16 AM

In case someone is running into this (somewhat older) question, I managed to remove the Save button on the portal survey like this:

  • open the Surveys and Assessments widget.
  • Clone it (since it is read only)
  • In the Server script part, around line 94, there is some code that says

 

actions = decodeURIComponent(actions);
if (actions.length != 0) {
actionTypes = actions.split(',');
if (actionTypes.indexOf('cancel') != -1) data.assessment.hide_cancel = true;
if (actionTypes.indexOf('save') != -1) data.assessment.hide_save = true;
}

 

 

  • Change this code to 

 

actions = decodeURIComponent(actions);
if (actions.length != 0) {
actionTypes = actions.split(',');
if (actionTypes.indexOf('cancel') != -1) data.assessment.hide_cancel = true;
//if (actionTypes.indexOf('save') != -1) data.assessment.hide_save = true;
}
data.assessment.hide_save = true;​

 

And then add this cloned widget to your survey portal page

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