Hide/Show tab selection in change_request form

[Peter Williams]

I have read some post on this but none of the solutions are working for me

Created this client script to hide or show when a sub-category is selected on the change_request form:

variable: u_sub_category = "Firm Policy"

however, when i try it out, the tab still shows:

and when i select Firm Policy in the sub-category i get this error

what is wrong with my client script.

any help will be appricated

[Saurav11]

Hello,

Just use the below:-

To hide:-

g_form.setSectionDisplay('sectionname',false);

To show:-

g_form.setSectionDisplay('sectionname',true);

Please mark answer correct/helpful based on Impact

[yltsai]

Please do the following validations first.

1. Check your Sub-Category choice "Firm Policy" name not the readable "label". 

2. Line 6, please use g_form rather g.form

3. Line 7, if(g_form.getValue('u_sub_category') === "<Firm Policy name>"

4. Check all your UI policies or client scripts to see any mandatory fields in the section "Firm Policy". If there are some to set all mandatory to false

Thank you,

[Murthy Ch · Accepted solution]

@Peter Williams 

You want to hide the Firm policy section when Subcategory is selected as Firm Policy?

If yes you have to hide the section using below syntax:

if(g_form.getValue("u_sub_category") = "Firm Policy")
{
//and in the firm policy section there are some mandtory fields so make them non_mandatory before hiding the section else it wont hide
g_form.setMandatory("field_name",false); //map mandatory fields in firm ploicy section
g_form.setSectionDisplay("firm_policy",false);
}
else
{
//make mandatory and display the section
}

Hope it helps

(=tested)

Thanks

Murthy

[Peter Williams]

thank you that did the trick