How views on forms work?

Bimsari1
Giga Contributor

Hi 

I have a view called 'case' in my incident form. sometimes this view is visible in the list of views, so I can switch to 'case' view. But sometimes not. Also some users can not ever see 'case' option in the list of views of incident form. Are there any specific rules written for views that can control the above behavior? 

1 ACCEPTED SOLUTION

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

Please check if there are any view rules associated with it

find_real_file.png

Please mark answer correct/helpful based on Impact

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2 REPLIES 2

Tej2
Giga Expert

You can control who has access to the form views by specifying Roles in the UI views.

Navigate to System UI -> Views, and then specify roles.

find_real_file.png

 

You can also control when you want to a particular view to be displayed with the help of View Rules

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

Please check if there are any view rules associated with it

find_real_file.png

Please mark answer correct/helpful based on Impact